Payments for products and services are processed securely via Stripe. The price applicable to your purchase is the price displayed at checkout at the time of transaction.

Due to the nature of our products as immediately accessible digital services, all sales are final. We do not offer refunds, exchanges, or cancellations once a product has been accessed or delivery has commenced.

This no-refund policy is clearly stated prior to purchase. By completing your purchase, you acknowledge and accept this policy.

Refunds may be considered only in the following limited circumstances: (a) verified technical failure that completely prevented delivery of or access to your purchased product, where the issue is attributable to us and not to your device, browser, or internet connection; or (b) accidental duplicate charges for the same purchase. To request a refund on one of these grounds, contact us at [email protected] within 7 days of purchase with your purchase email address, the date of purchase, a description of the issue, and any relevant error messages or screenshots. Refund decisions are made at our sole discretion and are final.

Refunds will not be provided for: dissatisfaction with AI-generated content or recommendations; change of mind after purchase; or inability to access the service due to issues on your side, including browser compatibility or internet connectivity.

Nothing in this clause is intended to exclude, restrict, or modify any right or remedy that cannot lawfully be excluded, including any applicable statutory guarantees under the Australian Consumer Law or equivalent consumer protection legislation in your jurisdiction.